Ledger.com/Start® | Getting Started — Ledger Support™

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— 2 min read

Why Choose Ledger®?

Ledger® protects your crypto by isolating private keys inside a secure hardware chip. Transactions are verified directly on the device, preventing unauthorized access even if your computer or phone is compromised.

With Ledger®, you:

  • Own your private keys
  • Control every transaction
  • Stay protected from online attacks
  • Support thousands of crypto assets

Important Security Notice

Before you continue, please read carefully:

  • Set up your Ledger yourself
  • Never use a device that is already initialized
  • Ledger Support™ will never request your recovery phrase
  • Do not trust emails, pop-ups, ads, or phone calls claiming to be Ledger
  • Always start from Ledger.com

⚠️ If your box contains a pre-written recovery phrase, stop immediately.

Step 1: Power On Your Ledger Device

  1. Connect your Ledger device to your computer or smartphone
  2. Turn the device on
  3. Choose “Set up as new device” on the Ledger screen

This ensures your wallet is created securely from scratch.

Step 2: Install Ledger Live

Ledger Live is the official application for managing your Ledger wallet.

  1. Visit Ledger.com
  2. Download Ledger Live for your operating system
  3. Install and open the app
  4. Select Get Started
  5. Choose your Ledger model

Ledger Live will guide you through the setup process.

Step 3: Set a PIN Code

You will be asked to create a PIN:

  • Choose a 4–8 digit PIN
  • Confirm it on your Ledger device

The PIN prevents unauthorized physical access.

🔒 After several incorrect attempts, the device will reset automatically.

Step 4: Secure Your Recovery Phrase

Your Ledger will generate a 24-word recovery phrase.

How to back it up:

  • Write down each word on paper
  • Maintain the correct order
  • Verify spelling carefully
  • Confirm the phrase on the device

Why this is critical:

  • The recovery phrase is the only backup of your wallet
  • Anyone with this phrase can access your funds
  • Ledger cannot retrieve it for you

🚫 Do not photograph it
🚫 Do not store it digitally
🚫 Do not share it

Store it offline in a secure location.

Step 5: Device Authenticity Check

Ledger Live will now verify your device:

  1. Connect your Ledger
  2. Follow on-screen instructions
  3. Confirm authenticity on the device

This ensures your Ledger is genuine and untampered.

Step 6: Install Asset Apps

Each cryptocurrency requires an app on your Ledger device.

  1. Open My Ledger in Ledger Live
  2. Allow access on your device
  3. Install the apps you need (Bitcoin, Ethereum, etc.)

Removing apps does not affect your assets.

Step 7: Create Accounts

To manage your crypto:

  1. Go to Accounts
  2. Click Add account
  3. Select the cryptocurrency
  4. Open the corresponding app on your Ledger
  5. Let Ledger Live synchronize the account

Repeat for all supported assets you wish to manage.

Step 8: Receive Cryptocurrency

  1. Choose an account
  2. Click Receive
  3. Verify the address on your Ledger screen
  4. Copy and share the verified address

✅ Always confirm addresses on the physical device.

Step 9: Send Cryptocurrency

  1. Select an account
  2. Click Send
  3. Enter the recipient address and amount
  4. Review transaction details
  5. Confirm the transaction on your Ledger device

Transactions cannot be completed without device confirmation.

If Your Ledger Is Lost

Your crypto is not stored on the device.

You can restore access using:

  • A new Ledger hardware wallet
  • Your original 24-word recovery phrase

❌ If the recovery phrase is lost, funds are permanently unrecoverable.

Best Security Practices

  • Keep your recovery phrase offline at all times
  • Verify all transaction details on your Ledger screen
  • Update firmware and Ledger Live regularly
  • Avoid public or unsecured networks
  • Consider advanced passphrase protection

Frequently Asked Questions

Is Ledger safe?
Yes. Ledger is one of the most secure ways to store crypto when used correctly.

Can I use Ledger with my phone?
Yes. Supported devices work with Ledger Live mobile.

Do I own my crypto with Ledger?
Yes. You have full custody and control of your private keys.

Need More Help?

Visit Ledger Support™ for:

  • Setup assistance
  • Security alerts
  • Firmware updates
  • Troubleshooting guides

Always confirm you are on Ledger.com before taking action.

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